criticism
  • Report: #225862

Complaint Review: Csa Credit Solutions Of America

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  • Submitted: Sun, December 17, 2006
  • Updated: Sun, December 17, 2006

  • Reported By:maple heights Ohio
Csa Credit Solutions Of America
15601 Dallas Parkway, Suite 700 Addison, Texas U.S.A.

INVESTIGATION: 100% customer satisfaction, safeguards for their clients - Credit Solutions helps clients by reducing unsecured debt - debt free in 3 years or less. Consumers can feel confident & secure when doing business with Credit Solutions of America Addison, Texas
*UPDATE ...Rip-off Report Investigation: Credit Solutions of America pledges to resolve complaints. Commitment to Customer Satisfaction Program. Consumers can feel confident & secure when doing business with Credit Solutions - Assisting clients by reducing unsecured debt - debt free in 3 years or less.

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Rip-off Report Investigation:
Credit Solutions gets a POSITIVE RATING in customer support from the Rip-off Report. They are continuing to show their constant commitment to provide excellent customer service. Credit Solutions has done everything in their power to make sure that all their customers are happy, and continue to resolve any possible issues that could arise. Credit Solutions contacted us to resolve any issues and mostly misunderstandings being posted by former employees who had been let go from the company due to lack of performance. With over 750 employees and nearly 70,000 clients in a constantly changing and often difficult business, Credit Solutions is bound to be the subject of complaints.

Rip-off Report's investigation found that most complaints had already been resolved, and in many cases it was just a misunderstanding, but more importantly also found that Credit Solutions was prompt to make things right. Credit Solutions went above and beyond with their 100% satisfaction guarantee to provide help to almost 70,000 families get out of debt. Credit Solutions is committed to resolving complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves in a less than perfect manner and rewards employees who give service above and beyond to their clients We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into the context of its size and the nature of their business. Most debt settlement companies would never commit themselves like Credit Solutions has to the Rip-off Report Corporate Advocacy Program. They are a unique shining example of commitment to the customer in their field of work. Read our investigative report and Credit Solutions of America 100% commitment to customer satisfaction.

Read more about Credit Solutions of America and their commitment to total customer satisfaction. Consumers doing business with members of the Corporate Advocacy Program can feel confident and safe when using a members product or services.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
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NOW TO THE ORIGIONAL REPORT THAT WAS FILED
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Csa - Credit Solutions Of America rip off, takes money, no services rendered Addison, Texas

I feel that I was ripped off. They never sent letters to my creditors. My creditors called and harrassed me and Credit Solutions did not respond to me. They didn't call my creditors to let them know I was involved with them.

Credit Solutions was sure to take my money, but no services were rendered. They had called one time and the person didn't even know who he called or was talking too. They asked for my phone number. They were really uncuth.

I feel that Credit Solutions is not a good company to deal with. They only said the positive things. They were not there to help. They got me further in debt. I lost alot of money through them and I am still paying my creditors.

Charlotte
maple heights, Ohio
U.S.A.

This report was posted on Ripoff Report on 12/17/2006 06:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Csa-Credit-Solutions-Of-America/Addison-Texas-75001/INVESTIGATION-100-customer-satisfaction-safeguards-for-their-clients-Credit-Solutions-225862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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