• Report: #1134939

Complaint Review: Ctrip

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, March 30, 2014
  • Updated: Sun, March 30, 2014

  • Reported By: lolcritic — Alabama
Ctrip
Internet USA

Ctrip Unreliable Online Booking System, Horrible Customer Service. Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We tried to book online but it would not take visa payment.  We called customer service and was told the online payment system was down and to wait 2 hours.  After waiting we tried to book again and it still did not take visa payment.  We asked customer service to give us online pricing over the phone or at the hotel, she refused, then told us the room we were trying to book was sold out.  We asked to speak to a manager and she repeatedly refused, then transferred us to the manager, who provided no resolution to the issue.  We were not able to book any room with them.


This report was posted on Ripoff Report on 03/30/2014 08:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ctrip/internet/Ctrip-Unreliable-Online-Booking-System-Horrible-Customer-Service-Internet-1134939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Ctrip

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory