- Report: #684134
Complaint Review: Cuisine Sante International
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| Cuisine Sante International 601-1250 Old Innes Rd, Ottawa, ON K1B 5L3
Ottawa, Ontario United States of America |
|
Cuisine Sante International CRAPPY KETTLE Ottawa, Ontario
*Consumer Comment: they ripped me off
*Consumer Comment: I love Cuisine Sante
*Consumer Comment: PTS = scam
*General Comment: Cusine Sante and PTS Travel
*REBUTTAL Owner of company: The pressure starts when you say no
*Consumer Comment: I was not pressured!
*Consumer Comment: They do use presure selling
*Consumer Comment: Cuisine Sante and Cookware
*General Comment: Cusine Sante International - Kettle and other cookware
*Consumer Comment: Cusine Sante and PTS Travel
*UPDATE Employee: Allow Us To Assist
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I recently went to a cuisine sante international presentation in Ottawa, Ontario where they gave me a live demonstration of how the cooking products work after the presentation was over they were trying to force me to buy their products. I asked myself what the hell did i get into they make other cookware sold in other stores like walmart, bay etc look bad its awful and the prices were totally f**ked up. 300 dollars for a kettle comon anyway I bought there sh**ty kettle when I used it on my stove at home this shi**y thing didn't heat up my water for my morning tea I felt so angry I threw this piece of crap of my balcony into the trash dumpster i just lost 300 bucks. I am so pissed off with these scammers what can i do to get my money back from these liars? Don't get fooled into buying there shi**y products use your common sense people.
This report was posted on Ripoff Report on 01/18/2011 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cuisine-Sante-International/Ottawa-Ontario-/Cuisine-Sante-International-CRAPPY-KETTLE-Ottawa-Ontario-684134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
they ripped me off
AUTHOR: steven - (Canada)
SUBMITTED: Sunday, January 20, 2013
#2 Consumer Comment
I love Cuisine Sante
AUTHOR: S Sun - (Canada)
SUBMITTED: Monday, December 03, 2012
that aside, they r very helpful and flexible with payment options because of our financial situation. the new is often not welcomed in any industry - they are not scam, but leaders in the future of cooking, the healthy, energy-efficient cooking! :)
they didn't pressure us to buy. in fact, just because of our special situation, we got a grace period of 3 months to start our payment. but, in my humblest opinion, i do think their customer referral system is a bit out-dated (idea is awesome, methods are not so much).
i truly want to thank everyone who made cuisine sante happen and everyone in the vancouver branch that helped us! :D looking forward to healthy meals from now on!
Do you claim that there are regular customers that like and choose PTS and is their go-to travel agent??!?! C'mon! Whatever makes you sleep better at night. My wife and I had to go to The Better Business Bureau to get our trip deposit money back that PTS stole from us for a trip that they never in any way shape or form delivered/followed through on. And we did get our refund; thanks only to The Better Business Bureau.
#4 General Comment
Cusine Sante and PTS Travel
AUTHOR: truthfulfacts - (United States of America)
SUBMITTED: Tuesday, October 02, 2012
#5 REBUTTAL Owner of company
The pressure starts when you say no
AUTHOR: cigee - (Canada)
SUBMITTED: Sunday, September 30, 2012
The pressure starts when you say you're not willing to buy - or, as in our case, willing to buy, but not just yet.
We clearly said that we did not want to commit to a four-year financing plan which amounts to a $4000 debt. This was ignored, and the pressure started.
Even when we said we didn't care about the free gifts but more interested in avoiding debt, they tried all the tactics in the book to get us to buy right now!
And, frankly, it does not matter if Cusisne Sante or Desjardins is responsible for the interest which brings the total up to $4000. The point is that they try to commit you to a large debt that takes 4 year to pay off. While I could justify it for a car or a mortgage (both of which I can sell to recoup part of my investment), I can' t justify it for cookware. Although we both have well paying jobs, my spouse and I have both seen cutbacks and layoffs in our respective companies, and can't avoid to commit to such bad debt.
If you think the product is good and want to buy it, by all means, do so - but know how much it will really cost you. If if you don't want to buy it, know that Cuisine Sante will pressure you to buy it anyway.
#6 Consumer Comment
I was not pressured!
AUTHOR: 5362HS - (United States of America)
SUBMITTED: Saturday, September 15, 2012
I will honestly never again buy any cookware ever again. Also, if you were listening to the show or the consultant, 82 times 48 does equal to close to 4000 but that has nothing to do with Cuisine Sante International, that is all up to how quickly you make the payments and all up to Desjardein Bank. My wife and I paid using my credit card it only the cost of the cookware was charged to my credit card.
Oh and by the way, to the person who couldn't use a tea kettle... when you are purchasing cookware at the bay, which is about 2000-3000 dollars on average, do they cook for you with that cookware at the bay? are you able to hold the cookware and get a feel for them? do they give you a three course meal? of course not! so why is it ok for people to purchase cookware for around 3000 at the bay and not at the same cost with 2 products for free and a garuntee for life with Cuisine Sante? Oh and LOL on throwing 300 dollars off your balcony, who does that?
#7 Consumer Comment
They do use presure selling
AUTHOR: cigee - (Canada)
SUBMITTED: Friday, August 31, 2012
My spouse and I made it clear we were not ready to buy that night. We clearly said we were not ready to commit to a four year financing plan, and did not care about not receiving the free gifts. We emphatically said we did not like debt, and did not want to take debt to buy the cookware.
These comments were ignored.
Even though we repeatedly asked what the procedure would be to come back when we had saved the money, they kept trying to sign us for the financing plan, and did not answer our question about the procedure for buying at a later time. They kept piling up the arguments and the pressure.
After leaving, we did the math. At $82 a month for four years, that brings the cost of the cookware to close to $4000. Turns out those free gifts you get only if you sign right away for the financing plan aren't all that free after all!
#8 Consumer Comment
Cuisine Sante and Cookware
AUTHOR: anonymous - (Canada)
SUBMITTED: Saturday, December 03, 2011
#9 General Comment
Cusine Sante International - Kettle and other cookware
AUTHOR: anonymous - (Canada)
SUBMITTED: Tuesday, November 22, 2011
#10 Consumer Comment
Cusine Sante and PTS Travel
AUTHOR: pynx - (Canada)
SUBMITTED: Friday, September 30, 2011
#11 UPDATE Employee
Allow Us To Assist
AUTHOR: cuisine sante - (Canada)
SUBMITTED: Friday, January 21, 2011
Hello,
I represent Cuisine Sant International Ottawa. I have gone ahead and looked into the situation but, unfortunately, I could not find any record of a single kettle being sold like it was described. Usually, we give our kettles away as gifts or rewards to our customers. But, that aside, we are willing to work with any customer to resolve any issues, problems, or difficulties that they may have in regards to our products or their experience.
We stand by our kettles and, of course, all of our products. The kettle is covered by a lifetime guarantee and warranty. So, in this situation, it sounds like the kettle is defective in some manner since it did not heat up water on a stove top element. We are more than willing to assist you in any manner to either replace the kettle or to test it out on a stove top.
To date, we've not received any calls, emails, or requests in regards to a kettle. If we had, we would have taken immediate steps to assist the customer and to find a way to make them happy.
If you wish to find some sort of solution from Cuisine Sant International I suggest that you please contact us directly and we will do anything we can within our power to make you a happy customer. We believe strongly in customer service and desire to rectify this situation. Please call us so that we can be of assistance.
