- Report: #793066
Report - Rebuttal - Arbitrate
Complaint Review: Cuisine Sante International
Cuisine Sante International601-1250 Old Innes Rd Ottawa, Ontario United States of America
Cuisine Sante International No Returns Available Ottawa, Ontario
So I decided to buy. Just before the sale went through, they told me there would be additional shipping and handling costs, and taxes. I was surprised to be paying handling on something I picked up right there, and even more surprised when the total worked out to over $3000!
But the sale was through already.
Since bringing everything home I've been trying to return it. Here are the options they gave me:
"get a friend to buy our overpriced cookware and we'll call it even"
"pay us 20% and we'll take it back no problem" (20% works out to $600!!!)
"Or, you can come work for us [scamming other people] and pay it off that way."
Since buying the cookware, I have looked up equivalent products...and they sell for $300-600. They want me to pay that much just to get out of their little "deal."
I am disgusted by their hidden prices and petty customer service plan.
PS - most people who try to cash their condo package pay their $100 deposit and never hear back from the company.
This report was posted on Ripoff Report on 10/28/2011 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cuisine-Sante-International/Ottawa-Ontario-K1B-5L3/Cuisine-Sante-International-No-Returns-Available-Ottawa-Ontario-793066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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