- Report: #1170562
Report - Rebuttal - Arbitrate
Complaint Review: Curtis international LTD.
Curtis international LTD.Nationwide USA
Curtis international LTD. purchased their the dvd player through sears store and took the dvd player home. For a little bit it played the dvds then it would just freeze in mid play and do nothing else. i would take the dvd out and noticed it was scratched i went to email curtis international and the email was wrong. then i contacted the better business bureau. they managed to get ahold of them and they said they need a receipt. well i didn't think there would be any problems so naturally i didnt keep it. i contacted sears to see if they had a copy of it and magically it disappeared and they claimed they didn't have it either. etobicoke Ontario
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Purchased the dvd player at sears at my local mall. Brought it home it was working fine. Then all of a sudden we went to play another dvd one night (brand new just out of wrapper) and we put it in it played. 5 seconds onto what we were watching the dvd player made a grinding sound then just froze.band did absolutely nothing after that. So we took the dvd out cleaned off looked at it and there were several scratches all over the dvd. I was mad. Every dvd we tried it did the same thing so we can't even watch a dvd without wondering if its going to happen every time. So i filed a report with the better business bureau, was told that they're having problems getting Curtis international Ltd. To respond so they're going to close my case. I don't see how that's fair if the better business bureau is supposed to be for the consumers.
This report was posted on Ripoff Report on 08/18/2014 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Curtis-international-LTD/nationwide/Curtis-international-LTD-purchased-their-the-dvd-player-through-sears-store-and-took-the-1170562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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