• Report: #1078240

Complaint Review: Curves

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  • Submitted: Thu, August 22, 2013
  • Updated: Thu, August 22, 2013

  • Reported By: average citizen — Auburn Georgia
Curves
Dacula, GA 465-B Dacula Road Dacula, Georgia USA

Curves Falsified contract date; refused to cancel membership per:terms of contract; continued billing my credit card without my knowledge/consent; owner does not return calls Dacula Georgia

*Author of original report: Contract date correct

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Curves gym in Dacula, GA, 1-falsified my contract date; 2-has billed my credit card beyond the length of time I joined for; 3-owner does not return calls or respond to my written note therefore I do not know when or for what amount I have been billed.

My reason for not continuing my Curves membership beyond the 3 months I contracted for was 1-owner has in general been uninformative, unhelpful; 2-this Curves location has poor hours (closed from 12:30 to 3:30 pm daily, with limited evening hours).


This report was posted on Ripoff Report on 08/22/2013 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Curves/Dacula-Georgia-30019/Curves-Falsified-contract-date-refused-to-cancel-membership-perterms-of-contract-conti-1078240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Contract date correct

AUTHOR: average citizen - ()

The date of my contract was correctly recorded by the owner of Curves Dacula; I was mistaken and apologize. The owner did not give me my kit of program materials when I signed-up and my start date was 5 days after the day I signed the membership contract. In general, my experience at this Curves was characterized by shortage of information and lack of promised-coaching. When my 3-month membership expired, I again had difficulty getting information from the owner, regarding the end of my contract period. My expectations were not unduly high, I just wanted to understand and use the Curves program. A Curves I visited in Caro, MI was much more helpful and informative.

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