• Report: #331703

Complaint Review: Custom Built Personal Training

  • Submitted: Fri, May 09, 2008
  • Updated: Tue, June 10, 2008

  • Reported By:Cheshire Connecticut
Custom Built Personal Training
PO Box 628, Alpharetta, Georgia U.S.A.

Custom Built Personal Training Promises cardio nutrion and weight counseling, but provides NONE Alpharetta Georgia

*UPDATE Employee: Please contact me

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I made the mistake of paying up front for 6 months of sessions. I went through 5 trainers in less than 2 months, and did not receive any of the help they promised.

In addition, their employees were not trained, unprofessional, and usually only lasted for 2-3 weeks.

When I complained, and tried to get a refund, I was jerked around for over a month. It took me over a week to find a contact number online, and even after threatening them with laywers and the BBB, NO response a month later!

DO NOT sign any kind of contract with this company, they will not provide you with anything they promise and their customer service is the WORST!

Crv05003
Cheshire, Connecticut
U.S.A.

This report was posted on Ripoff Report on 05/09/2008 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Custom-Built-Personal-Training/Alpharetta-Georgia-30009/Custom-Built-Personal-Training-Promises-cardio-nutrion-and-weight-counseling-but-provides-331703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact me

AUTHOR: Judy Miller - (U.S.A.)

I am unable to pull specific contract details from the information provided here. Please contact me directly to get this issue resolved. We would like the opportunity to get you scheduled with a trainer that will help you meet your specific fitness goals.

I apologize for any inconvenience you have experienced.

Best regards,
Judy Miller
Director of Customer Service
Custom Built Personal Training
404-921-2273 direct
404-420-8326 fax
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