- Report: #880858
Report - Rebuttal - Arbitrate
Complaint Review: Custom Built Personal Training
Custom Built Personal Training191 Peachtree St NE Ste 3225 Atlanta, Georgia United States of America
Custom Built Personal Training Failure to Reassign Trainer, no response to my reaching out, continued monthly charges billed after services ended and threatened to charge me early-out cancellation fee of $250 Atlanta, Georgia
*Author of original report: company has since rectified the situation
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Not the case, and I just realized that my credit card has been billed monthly for $100 since that time. I called the company to resolve this, to get reimbursed, and to ensure that my contract is in fact cancelled. After a few days they called me back saying that their investigation resulted in them determining to not cancel, to not reimburse and to charge me $250 to opt-out early! They even went so far as to claim that I was lying!!!! I investigated them further, have found 352 claims on BBB, 49 reports on RipOff Report, and several lawsuits being waged. BEWARE OF THIS COMPANY!!!!!!
This report was posted on Ripoff Report on 05/10/2012 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Custom-Built-Personal-Training/Atlanta-Georgia-30303/Custom-Built-Personal-Training-Failure-to-Reassign-Trainer-no-response-to-my-reaching-ou-880858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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