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  • Report: #824090

Complaint Review: Custom Computer Warehouse

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  • Submitted: Tue, January 17, 2012
  • Updated: Tue, January 17, 2012

  • Reported By: Anonymous — United States of America
Custom Computer Warehouse
E. Main Street Columbus, Ohio United States of America

Custom Computer Warehouse Krazy Kenny's Shotty technician, lack of customer service, sold two faulty laptops! Columbus, Ohio

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I went to this location in particular due to it being close to my home. Initially, I went in for a repair on my laptop. After a week and a half to two weeks the technician finally called me back. Each time I called, he was not there. Repetitively, I attempted to gain information as to how much the replacement part would cost. After another week I was finally given a price. The motherboard cost more than what the computer was worth. Since I was low on money being a college student I purchased a refurbished laptop from them instead. Upon getting the laptop home I realized it did not have the ability to pick up a wireless connection. Alternatively I attempted a direct connection with the router and that did not work either. I took that replacement laptop back and they did not give me a refund even though a few days had gone by and I had my receipt. The only way I could get any money refunded was to purchase another laptop from them. A purchased a brand new HP from this place to only have the hard drive go out two months later! This laptop is horrible and I am now seeking another one! Of course, I will never go to this place again. The technicians are horrible! The return policy is horrid! Overall I am so dissatisfied with my service as a customer I don't even want to ride passed the place again!

This report was posted on Ripoff Report on 01/17/2012 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Custom-Computer-Warehouse/Columbus-Ohio-/Custom-Computer-Warehouse-Krazy-Kennys-Shotty-technician-lack-of-customer-service-sold-824090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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