Custom Exotic Wear Never Delivered. Even lied saying she sent it twice - it was never mailed! Endless frustration. Redmond, Washington Internet

I am getting ready to move from Texas to California, as I was packing up my closet I came across my favorite costume. I ordered a "wonderful woman" costume from this vendor a couple of years back. Not only did I have the totally opposite experience, I would buy from her again. I actually came across this ripoff report because I was looking for the custom exotic wear website to buy again. I understand the purchasers frustration if in fact the comment was true. But on the other hand I think that every company comes across someone that will have a negative experience no matter what the vendor does. To make things fair I decided to write my positive review for this person, because she deserves it! I will admit it took a while to get my costume, but it did arrive in the time frame promised. I decided that the length of time it took to arrive was fair since this is in fact CUSTOM. This costume was not just a cookie cutter piece pumped out of some sweatshop. I think that if these people have a problem getting their money back, they should have used common sense. When buying from a small business that has no physical brick and mortar store front, use paypal. If something like this happens you are protected. All in all I was very happy with the costume. Everyone loved it, I got endless compliments. Not to mention that every time Halloween rolls around friends ask to wear it. Good quality all American craftsmanship. 

I had to comment on this because I also have ordered from online sites and had to deal with nonsense stories...to custom exotic wear there's no excuse for your lateness..I'm so glad I read this because I googled a Jessica rabbit costume and this came up so I know where not to order from...when you run a business you should run it properly..we as a consumer do not care about the stories of why you didn't get the product to us..you got your money right?..that was on time right?...ok so it's only right to have our product on time..it has nothing to do with being in a rush..it's unacceptable to make someone wait and wait and then she didn't get it in time to wear it for what she needed it for..that's terrible..funeral or not..which I don't believe the story..u should have told her and given her a refund so she can go to a competent business..btw saying your Internet was down was funny..I guess there's no library in town..or I guess you just don't know anyone with a computer that you could use..it's your responsibility to tell the customer you cannot provide her product on time..again it doesn't matter to us what's the issue..we payed..we want!! I'm sick of people like this

Ok, this is just ridiculous!

All you had to do is ask me and I will fix the problem.  You want to put personal email quotes on here which I find very rude. Do you put these up for Target, or Walmart when you feel you weren't treated right? 

I just think we certainly could have worked this out between you and I and not the whole world having to read about it.  This is your choice, so I will reply as needed my friend.  

Now, I have the velvet fabric ordered and it has arrived, I plan to send you the velvet skirt and leotard complete. Maybe you could hold off on these slanders and give me a chance to make it right with you.

I'm a pretty easy going person, but with any business, there is always someone who wants to give you a hard time.  My hat's off to folks in customer service!

Boy, you should see my board now, and you think you had a long wait!  Halloween costumes are being inquired about and I may not get to them at all. There is only one of me and if you want quality workmanship, patience is needed for a quality costume.  All of these folks are waiting patiently for their costumes and not complaining.  If you knew how much work and time goes into making just one costume, you may think twice.  I always try to email people to let them know I am swamped, and will get to them as soon as I can.  If someone could make these same costumes as I do, then there wouldn't be such a great demand for them.  They are custom made, and do take time as they are created from scratch as the order comes in.

Anyway, I have decided that I will get to those pieces you need when I complete my orders pending, as I don't appreciate what you have done here. 

Life is too short, you should enjoy it and be nice to all you meet.  Don't make enemies, make friends.  If you have a problem, just try to resolve it.  No one needs all that stress in their lives.

You will get those remaining pieces when I complete them.  I owe you that much, but after posting here, I'm not in a big hurry to fix this problem until you remove this slander.

 

Our costume arrived after 3.5 months.  Communication during this time was quite poor - with many promised and missed deadlines.

When dealing with a unknow small company that does not list their address and phone number on their site, you should check to see if their "whois" search with network solutions is private. If it is steer clear.....

http://www.networksolutions.com/whois-search/customexoticwear.com

All the information you need is there to contact them directly.

Good luck

My internet was down and I was attending a funeral 1300 miles from home as we drove there to see family for a couple of weeks I have not visted in 10 years.  Due to the current economy troubles, it has been difficult to pay bills, rent, and making any type of purchases these days. That is the truth, I do not lie.  It was shipped and returned to me. I can't communicate with you if my internet is down.  You are not the only customer wanting things in a big old hurry. I pushed your order up to the front.  The truth is I wanted to get it out to you asap, but I was being threatend by you and wasn't sure what to do at that point. I don't appreciate quoting my words from the emails I sent you which I consider private between you and I, so let me quote you.