• Report: #719826

Complaint Review: Custom Teleconnect, Inc.

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  • Submitted: Wed, April 20, 2011
  • Updated: Wed, April 20, 2011

  • Reported By: Dedra Dean — Burbank California United States of America
Custom Teleconnect, Inc.
6242 W Desert Inn Rd Las Vegas, Nevada United States of America

Custom Teleconnect, Inc. CHKCARDCUSTOM TELECONNLAS VEG NVUS $32.99 Rip off for a 50cent collect call Las Vegas, Nevada

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My mother called me collect, 4/18/2011. I was charged $20.14 for a less than 1 minute call. I filed a complaint with the BBB 4/18/2011. I check my account and today 4/20/2011 that rip-off company has replaced the $20.14 with a $32.99 charge. I updated my BBB complaint with the new charge and contacted the company directly. I was told the charge is high because there are a number of companies involved in the process of the collect all. I told the representative this information nor was the cost of the call revealed to me at any time during the call. I demanded a full refund. The best they could do is a 75% refund. It should be mandatory for a ridiculous charge of $32.99, for a less than 1 minute collect call be posted and notified to the person paying for the collect call. Why is this company allowed to practice such dishonesty? 

If anything comes from my report, I want the company to be demanded to disclose the cost of the collect call before a person accepts the transaction.

This report was posted on Ripoff Report on 04/20/2011 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Custom-Teleconnect-Inc/Las-Vegas-Nevada-89146-6612/Custom-Teleconnect-Inc-CHKCARDCUSTOM-TELECONNLAS-VEG-NVUS-3299-Rip-off-for-a-50cent-c-719826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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