• Report: #448573

Complaint Review: Custom Teleconnect

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  • Submitted: Mon, May 04, 2009
  • Updated: Mon, May 04, 2009

  • Reported By:Scituate Massachusetts
Custom Teleconnect
PO Box 600607 Jacksonville, Florida U.S.A.

Custom Teleconnect Inflated Calling Card Charges. I am a Verizon customer. My daughter used an old calling card to make two three minute calls which didn't even go through. I got a bill for $33.83. This is outrageous! I called and was offered a reduction to $6. I am disputing all charges and want all charges cancelled. Jacksonville Florida

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On April 1, 2009, my daughter (an attorney) made two 3 minute calls (using an old Verizon calling card) from a court in Boston to Andover MA. The calls were processed by Custom Teleconnect, Jacksonville FL. In both cases the connections didn't go through successfully. However, I received a bill dated 4/24/09 for $33.83. I called Custom Teleconnect to protest this charge and "Wendy" who refused to give me her last name, offered to reduce the charge to $6. I told her that I wish to dispute all charges. I told her that I needed her full name and she hung up.

Patricia
(((ROR REDACTED)))

Patricia
Scituate, Massachusetts
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 05/04/2009 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Custom-Teleconnect/Jacksonville-Florida-322600607/Custom-Teleconnect-Inflated-Calling-Card-Charges-I-am-a-Verizon-customer-My-daughter-us-448573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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