• Report: #484977

Complaint Review: Customer Service

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  • Submitted: Mon, August 24, 2009
  • Updated: Mon, August 24, 2009

  • Reported By: eluaf2 — Kahului Hawaii USA
Customer Service
City of Industry, California United States of America

Customer Service HSBC Credit Card I made a payment to 5155-6300-0460-8618 unknowingly that I did not have such a card. They show $50 received and then they show $50 removed. I asked them where the $50 they removed went? Kahului, Hawaii

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Unknowingly I paid $50  on a statement sent to me by HSBC on this account, 5155-9300-0460-8618. I did not have this account and thought it was my usual account. On their statement they show $50 received and $50 removed. I asked them what happened to the $50 they removed. They haven't told me in writing but sent a letter asking me to call their customer service. I thought I was dealing with their customer service. Anyway, they could have easily told me where they removed my $50 to. I'm not absolutely sure but I think their customer service are from foreign country. I dealt with them and they gave me foregn names. What makes it confusing is that the address is City of Industry , CA. Don't trust this company anymore.

This report was posted on Ripoff Report on 08/24/2009 11:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Customer-Service/City-of-Industry-California-91716-0177/Customer-Service-HSBC-Credit-Card-I-made-a-payment-to-5155-6300-0460-8618-unknowingly-that-484977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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