- Report: #875889
Report - Rebuttal - Arbitrate
Complaint Review: Cutco Australia
Cutco Australia Cutco must be having difficulties worldwide, Lalor, Vic. Australia Internet
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However, 3 months have passed and I still do not have my knives back. It is impossible to speak to anyone at the company (I now have the strong suspicion that there is 1 person there only) as one is obliged to give them your number for them to ring you back. Of course, I have left numerous messages and have not had a reply. I sent funds for the knives to be returned to me, but this seems to have made no difference.
Cutco is meant to have a 'forever' guarantee. Well, forever means never in this case. I emailed the USA branch to give them feedback about my experience here in Australia, and I am still waiting for a reply - 6 weeks later. I could never recommend this company and forget about the fancy guarantees they offer!
This report was posted on Ripoff Report on 04/30/2012 04:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cutco-Australia/internet/Cutco-Australia-Cutco-must-be-having-difficulties-worldwide-Lalor-Vic-Australia-Intern-875889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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