- Report: #414592
Report - Rebuttal - Arbitrate
Complaint Review: CyberCellulars
CyberCellulars11009 Spring Hill Drive Spring Hill, Florida U.S.A.
CyberCellulars Advertised Brand New Samsung UpStage Cell Phone. Received Used Samsung UpStage that says 'Beyonce' Spring Hill Florida
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This is the description of the phone on my invoice. This was what was on the website as well:
CyberCellulars, Inc. - Invoice# 5419300
BRAND NEW SAMSUNG SPRINT UPSTAGE II M620 CELL PHONE 1 $139.99 $139.99
Shipping (USPS Priority): $10.00
I received a USED samsung sprint upstage II, and the phone was dirty and said "Beyonce" on it in gold cursive letters. In the picture that was advertised, notice that there is a white sticker covering over where "beyonce" is written. When I received the phone and took off the white sticker and saw 'Beyonce', I was extremely dissapointed. This company is deceptive.
I called and talked to a manager named "Calvin". He told me he could only replace it for a different used phone that said beyonce on it. I told him the picture or description didnt say it was the beyonce special edition and the description said it would be new. He got angry and hung up.
It is STILL being advertised as brand new.
here is the website of the exact product I bought:
It still doesn't tell you it has Beyonce on it. It just says it's a 'wine' color.
give me a break. i cannot be caught using this cell phone. i don't like beyonce, and i'm a guy.
Glenwood Springs, Colorado
This report was posted on Ripoff Report on 01/21/2009 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/CyberCellulars/Spring-Hill-Florida/CyberCellulars-Advertised-Brand-New-Samsung-UpStage-Cell-Phone-Received-Used-Samsung-UpS-414592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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