- Report: #925134
Report - Rebuttal - Arbitrate
Complaint Review: Cyberdefender
CyberdefenderInternet United States of America
Cyberdefender mycleanpc.com No notification that my service had been stopped and wanted me to start over with initial costs. Internet
Here is where I really have the problem! You are inundated with email ads, television ads and the emails after you subscribe. BUT, do you get one that says your payment did not process??? NOPE! I was told that they do not send out emails notifying customers that a payment failed to process. So I paid about $230 for three months and two sessions on one computer.
I go plenty of emails telling me that I was way over my storage limit and I could purchase more space. Hey, who set up the back up parameters?? Cyberdefender, I had to delete info from them so I would not have to pay more money.It lookslike you've exceeded the allotted storage space included in your Online Backupaccount.
To avoid an interruption in your service,please take one of the two actions below within the next 30 days.
1.Get More Storage
Call a CyberDefender Customer Support Agent for help with purchasing a plan that better meets your storage needs at (877) 775-6915. Were available 7 days a week to assist you.
Reduce the amount of storage you are currently using by removing files from your Online Vault using the steps below.
This report was posted on Ripoff Report on 08/09/2012 08:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cyberdefender/internet/Cyberdefender-mycleanpccom-No-notification-that-my-service-had-been-stopped-and-wanted-m-925134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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