- Report: #20534
Report - Rebuttal - Arbitrate
Complaint Review: Cybersonic toothbrush
Cybersonic toothbrush370 Amapola Avenue #102, Torrence CA 90501 Torrence, California U.S.A.
Cybersonic toothbrush unhappy with replacement program ripoff Torrence, California
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When i bought the Cybersonic toothbrush a year ago, i signed up for the brush head replacement program, not knowing that it would be about ~4 per month. After the first shipment i decided to cancel the program as it just didnt make sense to me to continue paying ~4 every other month. After that I moved and do not know where to change the address. Now all they do is charge my account and I don't even receive the toothbrush heads!!
On 4/14/2001 i emailed them asking them to halt the replacement - no response.
Well a year later, they've applied 6 more charges of ~4 dollars and i havent seen most of the shipments even. When i call their 18007707525 number all i get is 'We're sorry, due to the extreme p[opularity of our product.. blah blah.. please try later'.
I've spent weeks trying to get through them. I've emailed them for a refund, but they have not addressed it.Bill me one more time and face the legalities..
I want my money (24) back!!!.
Here is their contact info:
370 Amapola Avenue #102, Torrence CA 90501
Torrence California 90501
Charlotte, North Carolina
This report was posted on Ripoff Report on 05/09/2002 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cybersonic-toothbrush/Torrence-California-90501/Cybersonic-toothbrush-unhappy-with-replacement-program-ripoff-Torrence-California-20534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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