- Report: #21417
Report - Rebuttal - Arbitrate
Complaint Review: Cybersonic
Cybersonic1111 Watson Center Road , Unit Carson, California U.S.A.
Cybersonic called me concerning my defective ripoff toothbrush Carson California
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I received a mailed confirmation of my complaint from CA Attorney General Office on April 22, 2002. On May 14, 2002 I received an email from a Cybersonic "Consumer Complaints Analyst" stating that they have received a complaint from the State of California Department of Consumer Affairs, concerning my problem. I was asked to immediately FAX proof of purchase. I did so and they emailed me that I would receive my replacement handle within 10 working days. I received my replacement toothbrush handle today, May 23, 2002.
I don't know if this approach will help with those of you with unauthorized charging but I'd give it a try! It only takes a few minutes to fill out the forms. Let the experts handle it!!
This report was posted on Ripoff Report on 05/23/2002 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cybersonic/Carson-California-90745/Cybersonic-called-me-concerning-my-defective-ripoff-toothbrush-Carson-California-21417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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