- Report: #440604
Report - Rebuttal - Arbitrate
Complaint Review: Cymax Stores
Cymax Stores1800-1188 Georgia Street West Vancouver, British Columbia Canada
Cymax Stores Cymax Stores Lie, Waste Your Time, and Steal Your Money Vancouver British Columbia
*Consumer Comment: Cymax corrected the situation.
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I receive an email telling me that Cymax will only refund $896.88, and that I am responsible for $425.52 in shipping fees and $330.60 in restocking fees. The agent tells me that replacement shelves are in stock and that they can ship them UPS to the delivery agent. I agree. Two weeks later I am told that the shelves are still being fabricated. I demand a full refund, and I am told that all I will get is $896.88.
I view Cymax as a dishonest company who places the full burden of manufacturing or shipping problems on the customer. This has been the worst retail experience I have ever had.
This report was posted on Ripoff Report on 04/03/2009 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cymax-Stores/Vancouver-British-Columbia-V6E-4A2/Cymax-Stores-Cymax-Stores-Lie-Waste-Your-Time-and-Steal-Your-Money-Vancouver-British-Col-440604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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