- Report: #715010
Report - Rebuttal - Arbitrate
Complaint Review: Cymax Stores
Cymax StoresInternet United States of America
Cymax Stores Internet Ripoff...VERY poor customer service!!! , Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After being advised that they were experiencing high call volume, the CSA suggested I leave my name and number and a supervisor would call me back. I asked when I should expect a return call and was told within 2-3 business days. At that point, I told the CSA that I would hold and after a few minutes I was disconnected!! I called back and was put through to a supervisor named Rick L. who assured me that he would investigate and get back to me. I asked when should I expect to hear back from him- he stated either later that day or on Monday, 4/4/11.
As of today, 4/7/11, I have yet to hear back from Rick L. I have left 3 voicemails for him asking for a return phone call updating the status of my order and have not received the courtesy of a return call. This is quite simply unacceptable and extremely poor business practice! I feel as though I am being ripped off and that the company is simply running a scam based on the reviews from other Cymax customers, it doesn't seem that I am alone in this experience.
This report was posted on Ripoff Report on 04/07/2011 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cymax-Stores/internet/Cymax-Stores-Internet-RipoffVERY-poor-customer-service-Internet-715010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.