- Report: #1138344
Report - Rebuttal - Arbitrate
Complaint Review: Cymax
Cymax Stores Cymax is cheating me - I paid - 1 item broken & 1 item missing and they are not refunding - Beware of this company on the N/A Internet
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I paid for 2 items (2 night stands) 1 arrived broken and 1 was never shipped. First they forgot my order. After I called 1 month later, than 1 was shipped - nobody even knew about it.
Next after my call I got 10 days later 1 night stand delivered ($375.00), it is broken and scratched up. Nightsand number 2 ($375.00) has not shown up to this day (even though I have reported it missing and cancelled the order).
Now I have 1 broken nightstand and 1 which is not here.
I have cancelled the order for the 1 missing nightstand and want the broken one picked up. I wanted a full refund (normal request right)?
Cymax has informed me they are investigating 1 nightstand (after severall e-mails and many calls) and I have to bring the other to a local donation place get a receipt and fax it in (in my age this is not that easy) -- they should send a call tag and have it picked up.
I am out $750.00 Dollars and get 1 e-mail per week promissing resolution - nothing it is 2 month now.
Bad Business and a Bad Company
Buyer Beware - Do not buy from them -cymax.com
This report was posted on Ripoff Report on 04/12/2014 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cymax/internet/Cymax-Stores-Cymax-is-cheating-me-I-paid-1-item-broken-1-item-missing-and-they-are-1138344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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