I paid them $425 for first installment of four payments (total $1,700) for a 1/4 page ad in their yellow pages and referral service for my clinic because I was not getting any business and had hoped to boost income, sales person promised that I would be included in the refferal after first day but was all a lie, they refused to cancel contract and have been very rude.
They did not include me in the referral service which the sales person said I would be included immediately when I signed up on July 27, 2009 after 3 weeks I called them to ask why I'm not getting any clients and that I would just want to cancel it because I had decided to close the clinic, they were very rude and and said I would get in trouble if I did not pay them.
They said they could not cancel it and that it was in the law that I could not cancel the contract and that the advertisement would not get out until february and that in order for me to get into the referral service I would need to approve the ad first, but I told them that I have not been contacted yet by their graphics dept.
I pointed out that they have not done anything for me and even told them that I am not asking for a full refund of the money I have already paid and that they could have half of it and just cancel my remaining payments. They refused, and offered me 5 and 6 installments so it would be easier on me.
I have been pointing out that I am closing the clinic and would not need their advertisement, but they are adamant in getting my money, that's all they care about and does not even care that I am closing my business and am having a difficult time financially.