DAZZLE SMILE, DAZZLE SMILE PRO Dazzle Smile Pro The company will not issue me a refund, and I mailed trial back. des moines, Iowa

You can sit there and say what you want about misunderstanding..the true fact is that you at your company passed along my credit card information after you took $87.62 from me. I sent the trial back with the cancellation number on it. I had other charges coming in on my card so I had no choice but to have the bank cancel the card.  You all have my address in your system..alls you would have had to do is mail me a check in the amount of $87.62 to settle this.  Instead, you keep scheming folks out of their hard earned money. I am not a confused patron, you seem to be the confused party.  It's not rocket science to see what you have done to the unfortunate folks who fell into your money making scheme.  It's b.s. about the chargeback thing too.  How can you do a chargeback on something that you never tried to deposit back into peoples' accounts? I speak for all of us folks who will most likely never see our money back and did the required by sending the trial back.  This is not only theft, but not fair.  Happy New Year to ya!!

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

We have all been taken by this unlawful scheme.  I didn't cancel my credit card quick enough.  As soon as the Dazzle Smile company knew that I knew I wasn't getting my refund, they must have quickly told their affiliate to take money from my account before I canceled the card.  How upsetting to be a single mom of 3 trying to make it in this world and then you have companies out there doing this to us.  I am over $111 short for Christmas presents for the kids' now.  What a shame that these places continue to be able to do business.  Please be aware that if you don't cancel your credit card number that these companies have, you will see fees that you will have no idea where they came from.  They won't even say "sorry".  They consistently claim that you ordered their product.  Whats funny is that you will never receive whatever it is you supposedly bought, lol.