• Report: #511944

Complaint Review: DAZZLE SMILE, DAZZLE SMILE PRO

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  • Submitted: Tue, October 20, 2009
  • Updated: Fri, October 23, 2009

  • Reported By: Tizoc — Montebello California USA
DAZZLE SMILE, DAZZLE SMILE PRO
www.dazzlesmileprofreetrial.com Internet United States of America

DAZZLE SMILE, DAZZLE SMILE PRO DazzleWhite is a Scam they will charge you a Monthly fee of $80, Internet

*UPDATE Employee: Hello,

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Dazzle Smile in conjunction with Denta White are a scam, I red this article on the internet about someone that had found
an economical and simple way to whitening teeth with Dazzle Smile and Denta white. The only thing you needed to do was
to get a free sample for around $5 for shipping for both. Well, I got my sample and about a month later a got another sample, and a credit card charge of $350!!! I called both companies and was only able to get $80 back the rest of my money is history.


I am pretty good not to fall for scams like this but this website had hidden their charges very well i must say. They got me and who knows how many others, and while they praise themselves as to post their refund policy very clearly, it is very deceptive so that by the time you want to return their product for a refund, it is too late.


This report was posted on Ripoff Report on 10/20/2009 12:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/DAZZLE-SMILE-DAZZLE-SMILE-PRO/internet/DAZZLE-SMILE-DAZZLE-SMILE-PRO-DazzleWhite-is-a-Scam-they-will-charge-you-a-Monthly-fee-of-511944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: Bobbie Miller - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .he terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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