- Report: #525952
Report - Rebuttal - Arbitrate
Complaint Review: DAZZLE SMILE, DAZZLE SMILE PRO
DAZZLE SMILE, DAZZLE SMILE PROInternet United States of America
DAZZLE SMILE, DAZZLE SMILE PRO World Fitness Club unauthorized charges Internet
*UPDATE Employee: Response To Customer Complaint.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I ordered a free trial that required I pay shipping of $4.95. A couple days later the company did a follow up call where I very specifically stated three times that I do not want a continued or automatic membership. Each time I told them do not send me additional product and do not charge my account additional amounts.
A month later I checked my bank statement and they had made three additional withdraws totaling over $200 in less than a month. The telephone numbers on the bank statement were out of service and each withdraw was under a different company name. I finally hunted down a working telephone number to cancel and attempt a refund. Their customer service representative informed me that the company doesn't take cancellations when they initiate the call. The only way to cancel is to call the company. I asked what the purpose was of calling and asking me three times if I want to join the program. Poor Victor didn't know.
The company agreed to refund one withdraw of just over $87, if I return the product within 30 days of it's ship date. My state has laws unauthorized product shipments do not have to be returned, but I am sure they have a legal response to argue they are somehow authorized. The rep confirmed my email address and agreed to send me return information via email. Still waiting for that information.
I am cancelling my bank account today! I do feel like an idiot for being tricked into this scam, but not enough to be quiet. I highly recommend you skip this phony deal. What good are white teeth if your broke and not smiling!
This report was posted on Ripoff Report on 11/19/2009 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/DAZZLE-SMILE-DAZZLE-SMILE-PRO/internet/DAZZLE-SMILE-DAZZLE-SMILE-PRO-World-Fitness-Club-unauthorized-charges-Internet-525952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.