- Report: #770085
Report - Rebuttal - Arbitrate
Complaint Review: DC Fabrication
DC FabricationInternet United States of America
DC Fabrication www.phonesearchcentral.com They charged me online for their services which they never provided, and after two weeks and only one response refused to refund the money. Their customer service is absolutley horrible. Internet
*Consumer Comment: I Too Am Having The Same Problem
*REBUTTAL Owner of company: Andrew Sholtes
*Consumer Comment: Dee is in Jail
*Consumer Comment: I am having the same problem
*Consumer Comment: Dee Drigar Con Artist
*UPDATE Employee: To: Mr Warren Crawford
I was billed for the services on my credit card, and I waited another week and received no response from them. I then emailed them and did not received a response. I then contacted the company that provides the transaction services and they intern contacted the owners of the website. I then waited an additional 3 days with no response.
I then contacted the website again, asking them 'Is there anyone at this email'?
I eventually got a response, and their customer service representative, 'Dee', emailed me and stated they were moving offices and would handle my purchase the following day.
I then waited another 3 days, I emailed them again and got no response.
So I then waited another 2 days, and emailed them and asked them to refund my money or I would have to contact my bank to get the money back.
'Dee', emailed me back and said 'With pleasure' and said 'you didnt get a response because you used our other website'
Instead of just telling me that and just forwarding my transaction to their other website.
They never refunded the money so now I am having to contact my bank to get the money taken back.
This report was posted on Ripoff Report on 08/27/2011 10:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/DC-Fabrication/internet/DC-Fabrication-wwwphonesearchcentralcom-They-charged-me-online-for-their-services-which-770085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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