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Report: #250490

Complaint Review: DCH Auto Group Of Temecula (DODGE) - Temecula California

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  • Reported By: Oceanside California
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  • DCH Auto Group Of Temecula (DODGE) 26845 Ynez Rd Temecula, California U.S.A.

DCH Auto Group Of Temecula / DCH Chrysler Jeep Dodge Of Temecula "LIED" Covered up for each other "LIED" Put my 3 new grandbabies safety at risk "LIED" Temecula California

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It began as a wonderful adventure to purchase a new vehicle, narrowed down to two choices Dodge Charger or Pontiac Gran Prix my final decision came down to the Charger,absoulutely beautiful car! There were a few specific options I was looking for 1. Side curtain airbags. 2. rear seat vents. 3. I had to be able to fit three carseats I the backseat. Safety and comfort for my 3 NEW GRANDBABIES is a major concern.

I thought I had bought the perfect car. Clearly there is ample room, I seen the rear vents and the salesperson JUSTIN told me it had side curtain airbags (WHICH WAS A BIG FAT LIE) putting my grandbabies safety at risk. When confirmed by the dealership after being put off, railroaded, and basically called a liar myself by ALL the upper management there solution is for me to take a $4,400.00 loss on the current vehicle while they do me the big favor and let me pay for a more expensive one.

OH yes, lets not leave out the other little items that by my admission I did not notice since it was about 9:00 and dark, but came very visible the next day Two holes had been drilled down below the steering wheel there were oily smudges all over the door a couple black prints on the passenger side headliner and on the seatback, the car begin pulling to the left, not shifting right, hesitating upon exceleration, intermident whining at slow speeds, and squeaking brakes, lets see I hope I didnt leave anything out, Well these thing were "FIXED" Not. I had to fight with the sales manager Todd to get what they say was a detail job, was really a halfa-- car wash by a lot porter he cleaned the black spots and vaccumed, that was it. The pulling oh that was also my fault...low air in the tires, funny thing it still pulls. The hesitation and exceration, and shifting problem , that was some computer thing that was fixed... although the shifting problem is still there. The whining at slow speeds, Silly Woman thats just the tires making noise, and squeaky brakes, What sqeak?

Well all things being "FIXED" I picked my car up on Wednesday and on Friday when I tried to use the air conditioner which by the way worked fine before the visit suddenly isnt working.

I was LIED to again by the general manager saying he would trade me cars, they did not have one there but would find one, I said I would even take a used one with low miles and some upgrades, was faxed a list, that included

(1) charger, but it was a NICE one so I hurried over the next morning and of course it was sold the day before, but I could pick any other car, get 20K for my brand new trade in that I just paid CASH $24,406.98 for. But, being so very unappreciative as I am, I declined that generous offer.

DCH dodge of Temecula employs and apparently approves and encourages LIARS they are the type that give car salesmen a bad reputation.

Leah
Oceanside, California
U.S.A.

This report was posted on Ripoff Report on 05/26/2007 02:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dch-auto-group-of-temecula-dodge/temecula-california-92591/dch-auto-group-of-temecula-dch-chrysler-jeep-dodge-of-temecula-lied-covered-up-for-ea-250490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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