- Report: #433254
Report - Rebuttal - Arbitrate
Complaint Review: DCMagicBox And Media Monster
DCMagicBox And Media MonsterDCMagicBox.com Internet U.S.A.
DCMagicBox And Media Monster In Ontario Canada Same story as Joanna in VA - bought Carol Burnett DVDs - did not receive what was advertised and ordered Internet
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Had trouble with most of the discs skipping - some were 'blurred' or of poor quality. E-mailed DCMagic Box right away about receiving the wrong order, as advertised - I have kept all the 20 (so far) e-mails back and forth to a 'Mike', and right now am still waiting for 'instructions' on mailing them back, as on the DCMagic Box 'Refund' site, you can't just mail them back without some 'special' instructions - haven't heard back yet, but will see what happens -
A person I have been e-mailing back and forth with, kept telling me that I got what I ordered - I did NOT - finally, he said he would send out different discs to replace the poor ones - I said no, I was going to send them all back - there were only 91 episodes, not the 151 that was advertised and I was buying - I agree with that Joanna in Virginia, if I had know what I was getting, I could've recorded that 48-hour marathon on TV land myself - and saved myself $76 - they are falsely advertising and so far making me very annoyed in trying to get an answer to 'how do I mail these back the proper way so they aren't refused and mailed back to me' -
The DCMagic Box: Refund site says quote ' we must give you our return instructions, please do not just mail items back or they will be refused and mailed back to you' unquote - I am still waiting for these instructions -
This is ridiculous - I would never deal with these people again. I'm sorry I ever ordered from them.
This report was posted on Ripoff Report on 03/11/2009 07:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/DCMagicBox-And-Media-Monster/internet/DCMagicBox-And-Media-Monster-In-Ontario-Canada-Same-story-as-Joanna-in-VA-bought-Carol-B-433254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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