- Report: #1120268
Report - Rebuttal - Arbitrate
Complaint Review: D&D Movers
D&D MoversTexarkana, Texas USA
D&D Movers aka All Star Movers aka Double D Movers Dropped and broke our piano then disappeared!! Texarkana Texas
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Please do not call these movers!! Be sure to do plenty of research on your moving company and ask for a copy of their insurance before allowing them to touch anything or before signing anything. If they cannot or won't provide this to you, THERE IS A REASON! CALL SOMEONE ELSE!! This company seems to go by several names, D&D Movers, Double D Movers and All Star Movers.
Dejon, the owner, assured me they were fully insured. He said their guys were complete professionals who had all been with him for a really long time. Well, I suppose they have since it was his brother and his son. After showing up over 3 hours late, they dropped our piano and told us their insurance would cover the repairs. Now, they will not answer or return our calls.
It was also raining on our moving day. They did not make any effort to protect our mattresses, or anything else, from the rain. They stacked everything up on the lift gate until the gate was overflowing then moved it into the back of the truck. This left our mattresses and boxes sitting on the wet ground, soaking up the water until they were ready to move them, with no attempt to use plastic or anything else to protect them. Now all the mattresses have major water stains!
I had written FRAGILE in red letters all over the boxes that contained dishes, etc. I also wrote DO NOT STACK ANYTHING ON TOP OF THIS BOX. Every box that said that was placed on the bottom of a stack with at least three boxes on top!! They were extremely careless with our things. Most of our furniture is scratched up or has pieces broken off the bottom. Please do not waste your money here!! Please learn from our mistake and FIND SOME ONE ELSE!
This report was posted on Ripoff Report on 02/02/2014 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/DD-Movers/Texarkana-Texas-75503/DampD-Movers-aka-All-Star-Movers-aka-Double-D-Movers-Dropped-and-broke-our-piano-then-d-1120268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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