DEALDASH I spent over 1,000 either winning or buying gift cards I have received only 1 $50.00 card. New York, New York

Thank you for your response to Ripoff.  I contacted your support staff on 4 different occasions.  I waited and waited and waited.  Weeks went by and I never heard anything from your staff.  I understand that you mail at 1000 of gift cards every week.  A simple text advising me that you were behind would have eased my concerns about your company.

I'm sorry to hear that you've experienced difficulties in receiving your gift cards. We ship thousands of gift cards every week to satisfied customers all over the United States, and people love the great deals they get on these items. Our shipping policies regarding gift cards are what allows us to work with so many great vendors, and often gift cards are ordered, shipped, and received within two weeks. However, we do experience delays and other issues from time to time, and when this happens we do our best to expedite these shipments as quickly as possible.

I am unable to check on your specific account with the details you've provided here, but if you haven't already been in contact with our customer support staff please let them know that you're still waiting for your gift cards. Our customer support team is currently able to respond to customer queries within 24 hours, and they're available round the clock to help customers just like you!