- Report: #971912
Report - Rebuttal - Arbitrate
Complaint Review: DELL COMPUTERS
DELL COMPUTERSInternet United States of America
DELL COMPUTERS DELL HELL Anywhere, Internet
Centainly, the Dell experts can't.
They offer me yet another motherboard and then on to replacing the hard drive again. This is unreal. And throughout this entire process I am constantly reminded to extend my warranty for $148 for they can continue to assist me. I escalated this call to corporate. They were completely of no use whatsoever. Constantly assuring me of resolution but really just bluffing until the warranty expires.
Finally, they offered a replacement with a refurb, unwarrantied. After buying 8 or 9 computers from Dell over the years I will never buy another thing from them. I highly recommend NOT buying from Dell at this point. Their products are not up to their previous standards and the customer service is nonexistant.
I have health issues and this has caused more distress than I can even say.
This report was posted on Ripoff Report on 11/20/2012 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/DELL-COMPUTERS/internet/DELL-COMPUTERS-DELL-HELL-Anywhere-Internet-971912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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