- Report: #971912
Report - Rebuttal - Arbitrate
Complaint Review: DELL COMPUTERS
DELL COMPUTERSInternet United States of America
DELL COMPUTERS DELL HELL Anywhere, Internet
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Centainly, the Dell experts can't.
They offer me yet another motherboard and then on to replacing the hard drive again. This is unreal. And throughout this entire process I am constantly reminded to extend my warranty for $148 for they can continue to assist me. I escalated this call to corporate. They were completely of no use whatsoever. Constantly assuring me of resolution but really just bluffing until the warranty expires.
Finally, they offered a replacement with a refurb, unwarrantied. After buying 8 or 9 computers from Dell over the years I will never buy another thing from them. I highly recommend NOT buying from Dell at this point. Their products are not up to their previous standards and the customer service is nonexistant.
I have health issues and this has caused more distress than I can even say.
This report was posted on Ripoff Report on 11/20/2012 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/DELL-COMPUTERS/internet/DELL-COMPUTERS-DELL-HELL-Anywhere-Internet-971912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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