• Report: #531449

Complaint Review: DELL Computers

  • Submitted: Tue, December 01, 2009
  • Updated: Thu, July 12, 2012

  • Reported By: Payam — Bartlesville Oklahoma United States of America
DELL Computers
Internet United States of America

DELL Computers Carlo Tala Deception used to entice me to sign up for Credit Account, Internet

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Back in April of 2009, I bought a computer and monitor by phone.  The sales representative, a Mr. Carlo Tala, wanted me to sign up for a Dell Preferred Account, or basically a credit account.  To entice me to do so, he offered me a $200 gift card that I would receive through the mail. 

I said that it sounded enticing but that he would also have to agree to take $100 off my order.  He talked to the supervisor and he agreed to do so.  I have waited for months on end for that gift card but to no avail.  It is now December 1st, and I called Dell.  They transferred me to every goddamn place you can imagine and every one of them say there is nothing they can do. 
They say the only way I can get my $200 gift card is if I speak with the representative himself...but the problem is that he, according to 2 separate dell employees, no longer appears to work there.  Those f***ers scammed me and there is nothing, not even the managers, say they can do about it.  I was on the phone for hours only to be completely frustrated.

 If a lawyer is reading this, please give me a call to teach Dell a lesson about this matter.  I personally pleaded with Dell to try to do something, anything, to transfer me to managers, but I always come up with nothing.  Twice I got disconnected after waiting for half an hour each time. 

This report was posted on Ripoff Report on 12/01/2009 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/DELL-Computers/internet/DELL-Computers-Carlo-Tala-Deception-used-to-entice-me-to-sign-up-for-Credit-Account-Inte-531449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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