- Report: #89519
Report - Rebuttal - Arbitrate
Complaint Review: DELL FINANCIAL SERVICES - DELL COMPUTERS
DELL FINANCIAL SERVICES - DELL COMPUTERS3500 A Wadley Place Austin, Texas U.S.A.
DELL FINANCIAL SERVICES, DELL COMPUTERS! RIP-OFF! Austin Texas
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Dell Computer could not repair the problems I had with the computer and as it was too late to return, I asked for service under the "at-home service agreement" that I had purchased. They told me I was not in an area that they could send a tech to, and that they would credit my account for the value of the "at-home service agreement". They did credit me approx. $114.00, but Dell Financial can't find it, and now they have reported me under TWO accounts - one as 120+ days delinquent, and 1 as a chargeoff! It has been TWO YEARS.
I recently got denied credit to refinance my home. This is the ONLY derogatory showing on my credit. I have fought it through the credit reporting agencies, but Dell Financial continues to report back that it is NOT an error (even though I have WRITTEN proof from Dell!)
I do believe it's time to stop Dell. Can't we do a class-action?
South Lake Tahoe, California
This report was posted on Ripoff Report on 04/29/2004 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/DELL-FINANCIAL-SERVICES-DELL-COMPUTERS/Austin-Texas-78728/DELL-FINANCIAL-SERVICES-DELL-COMPUTERS-RIP-OFF-Austin-Texas-89519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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