- Report: #437751
Report - Rebuttal - Arbitrate
Complaint Review: DELL Laptops
DELL LaptopsAhmedabad Ahmedabad, India
DELL Laptops I am one of your valuable customers. I have purchased a laptop from you company Model inspirion 1525 on Date: 28th march 2008. The same is in the warranty period which gets expired at the end of this month. I am facing a problem with my Battery of the Laptop. Ahmedabad India
*Consumer Comment: PEOPLE FROM INDIA BEING SCAMMED BY AN AMERICAN COMPUTER COMPANY, IMAGINE THAT!
*UPDATE Employee: 1 Year Limited Warranty
*Consumer Comment: How Many Times Did you Take your Battery Below Critical
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So, please take some action on the same and suggest me a solution for the same. Hope that I would get a response for this.
I got a call from dell +60 463 36 451 at 4.15 on 19th March 2009 from one of your senior managers and he told me that it is mentioned on the dell site that we do not provide any warranty for battery near to one year. Now I don't get what is your definition for the word Near. I did not expect such open ended and most irresponsible answer from a person who is holding a post of Sr. Manager in your company. I had very high expectations from DELL and I hope I can maintain the same in future.
I am still in the same Stage and my Issue is not solved.
Your valued customer
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This report was posted on Ripoff Report on 03/25/2009 10:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/DELL-Laptops/Ahmedabad-380006/DELL-Laptops-I-am-one-of-your-valuable-customers-I-have-purchased-a-laptop-from-you-compa-437751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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