- Report: #864341
Report - Rebuttal - Arbitrate
Complaint Review: DELL computers
DELL computersInternet United States of America
DELL computers CHAT feature used as Bait and Switch to retail sales, Internet
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I guess lesson learned is that the CHAT is apparently used to soften people up to send them to the stores. Second event: according to Amit, the chat on the outlet page is the parts department, and Amit, in reading the previous chat transcript, didn't realize the first salesperson was talking about whole computers. He did not know Model M5030 wasn't a computer. When queried, did admit they also sold computers.
Would the DELL right hand please talk to the left hand?
This report was posted on Ripoff Report on 04/05/2012 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/DELL-computers/internet/DELL-computers-CHAT-feature-used-as-Bait-and-Switch-to-retail-sales-Internet-864341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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