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Report: #214615

Complaint Review: DELL - Internet, Nationwide

  • Submitted:
  • Updated:
  • Reported By: SACHSE Texas
  • Author Confirmed What's this?
  • Why?
  • DELL Online Internet, Nationwide U.S.A.

DELL, the worst liar customer service. CHEATER Online Internet

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DELL has the WORST customer service.
I order an XPS 1210 laptop online at www.dell.com on 9/16/2006. The order never arrived. Dell people never answered to of my emails. I called and had been put on hold for too long. When I wanted to talk to a supervisor or a manager, either I got hung up or hold for a longer time and the customer service people just say: "The supervisor is on onother call" He/she would then ask me for my number and promised that their supervisor would call me within few hours. I waited for few days. They never called back. They set up a replacement for me and gave me a case number. That's it. All they said is "Don't Worry, OK?".

Until today 10/6/2006 it's almost a month. I do not want to loose $1,005.62 for NOTHING. Advice my HOW TO DEAL WITH THIS DELL, please!!!!! THANK YOU...


Khanh
SACHSE, Texas
U.S.A.

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This report was posted on Ripoff Report on 10/07/2006 01:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell/internet-nationwide/dell-the-worst-liar-customer-service-cheater-online-internet-214615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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