DF Wireless Metro PCS Told me that I can return phone in 7 days. When returning phone they would NOT return since it was over 60 minutes of usage that was never told at time of purchase. Las Vegas, Nevada

so the statement " I was never informed of this." with regards to being over the limit in minutes means very little. As a consumer (I hate that word - it reminds me of a swarm of locusts) it is your responsibility to read the contract, fine print and all. Once you've signed the contract you have agreed to all terms in the contract. It's a wonder your lawyer did not inform you of this. I worked for a wireless company 10 years ago and we allowed customers to take a copy of the contract with them before signing; some wanted to have a lawyer read it over because of all the fine print. We also had a return policy similar to this one as to how many minutes you could use before returning a phone. As for "They took $128.00 in cash and told me they were calling the police,", it's understandable that not reading the fine print and finding out they got you is frustrating, but when the situation degrades into a business calling the police on a customer it's not the business that ends up looking bad. I'm curious, why did you want to return the phone?