- Report: #787965
Report - Rebuttal - Arbitrate
Complaint Review: DHGate.com
DHGate.com bad quality, bad customer service Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I contacted the seller and the website to see about getting a refund. I was told by the seller to return them to China, at my own expenze and they will get me a refund.
Two and a half months later I still have ntoreceived a refund and am getting the run around from both the seller and the website. I keep getting responses from the seller that say "Thank you my friend" and nothing else. Then they tried to tell me that there is a National holiday in China and that is why it has taken so long to get back to me.
The website just keeps giving me the runaround as well. The website is also not user friendly. You cannot see customer feedback prior to a purchase. It is difficult to find the links to request a refund or dispute a purchase. They do not make it easy to contact them at all.
I would never order from this website again and I highly recommend that no one else does either. They have very poor quality products and very poor customer service.
This report was posted on Ripoff Report on 10/12/2011 01:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/DHGatecom/internet/DHGatecom-bad-quality-bad-customer-service-Internet-787965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.