- Report: #1064959
Report - Rebuttal - Arbitrate
Complaint Review: DIAMOND NEXUS LABS
DIAMOND NEXUS LABS5050 W. Ashland Way Franklin, , Wisconsin USA
DIAMOND NEXUS LABS DIAMOND NEXUS LABORATORIES THEIR "DIAMONDS" ARE ACTUALLY CUBIC ZIRCONIA, ACCORDING TO THREE DIFFERENT APPRAISERS Franklin, Wisconsin
*REBUTTAL Owner of company: Response to Claim
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I purchased a set of "diamond" earrings and a "diamond" ring from this comapny a few years ago. When I decided to sell the jewelry after my divorce, I was informed by three different apraisers that the "diamonds" are actually CUBIC ZIRCONIA.
I filed reports through the Better Business Bureau of Wisconsin, and Diamond Nexus refused to authorize a refund, claiming that their diamonds are real when subjected to "rigorous testing by professional jewelrs.
My only hope is that a class-action case will eventually come up and I can get on board. Now I'm stuck with outrageously expensive paste jewelry and no way to sell it.
This report was posted on Ripoff Report on 07/06/2013 09:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/DIAMOND-NEXUS-LABS/Franklin-Wisconsin-53132/DIAMOND-NEXUS-LABS-DIAMOND-NEXUS-LABORATORIES-THEIR-DIAMONDS-ARE-ACTUALLY-CUBIC-ZIRCONI-1064959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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