- Report: #293838
Report - Rebuttal - Arbitrate
Complaint Review: DIAMONDDAWGZ.COM
DIAMONDDAWGZ.COMDIAMONDDAWGZ.COM ATLANTA, Georgia U.S.A.
DIAMONDDAWGZ.COM (CONACT ROBERT HARRIS) THE OFFICIAL SITE OF THE R&B GROUP B5. THEY HAVE A LINE OF SNEAKERS THAT YOU CAN ORDER. ATLANTA Georgia
*REBUTTAL Owner of company: Holiday Rush
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SHE HAS BEEN A B5 FANATIC UP UNTIL RECENTLY WHEN SHE HAS BECOME UNDER THE IMPRESSION THAT THEY RIP PEOPLE OFF WHEN THEY ORDER FROM THEIR SITE.
ITS BEEN APPROX. 9 WEEKS AND I HAVE YET TO RECEIVE THE ORDER THAT I PAID NEARLY $100.00, WHICH INCLUDED THE TAX AND SHIPPING. (EXPRESS SHIPPING AT THAT)
I BEGAN CONTACTING ROBERT HARRIS ABOUT A MONTH AGO AND AT THAT TIME HE TOLD ME THAT ALL THE SNEAKERS WERE MAILED OUT THAT MORNING AND THAT I SHOULD BE RECEIVING A TRACKING NUMBER. I NEVER DID. THE FOLLOWING WEEK I CALLED HIM AGAIN, WHEN HE ANSWERED HE SAID THAT HE WAS AT A CONCERT AND THAT HE WOULD HAVE TO CALL ME BACK. HE NEVER DID. TWO WEEKS AGO I CALLED HIM SEVERAL TIMES AND HE NEVER ANSWERED. WHEN HE DID ANSWER, HE STATED TO ME THAT THE SNEAKERS WENT OUT AND THAT HE WOULD CALL ME BACK WITH A TRACKING NUMBER. OF COURSE, HE NEVER DID.
HERE WE ARE TODAY, DECEMBER 22, I STILL HAVE NOT RECIEVED MY DAUGHTER'S SNEAKERS. SHE DOESN'T EVEN ASK ANYMORE BECAUSE SHE FEELS THAT THEY WILL NEVER COME. I BEGAN TO CALL MR. HARRIS BACK LAST NIGHT AND OF COURSE NO ANSWER. HE CALLED BACK TODAY AND HIS FIRST WORDS WERE "I HAD A MISSED CALL. WAS SOMEONE TRYING TO CONTACT ME FROM THIS NUMBER?" I REMINDED HIM OF WHO I WAS AND THAT I DID NOT RECIEVE THE SNEAKERS YET.
I EXPRESSED MY DISSATIFACTION IN THEIR SITE AND THAT I WAS NOT GOING TO STAND BACK AND CONTINUE TO ALLOW B5 FANS TO BE RIPED OFF WHEN TRYING TO SUPPORT THE GROUP THAT THEY LOVE. THIS HAS PUT A VERY BAD TASTE IN MANY OF THE KIDS MINDS THAT MY DAUGHTER IS ASSOCIATES WITH. I HAVE WARNED THEM ALL OF THE MISLEADING NATURE OF THE B5 CAMP AND I WILL NOT STOP HERE.
AS I SIT HERE NOW, MR. HARRIS HAS INFORMED ME THAT HE WILL GET THE TRACKING NUMBERS AND CALL ME BACK. ITS BEEN AN HOUR NOW, AND OF COURSE, I HAVENT HEARD BACK. I REALLY NEED TO GET MY MONEY BACK AND MAKE SURE PEOPLE ARE INFORMED OF THIS SITE.
LINDENWOLD, New Jersey
This report was posted on Ripoff Report on 12/22/2007 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/DIAMONDDAWGZCOM/ATLANTA-Georgia/DIAMONDDAWGZCOM-CONACT-ROBERT-HARRIS-THE-OFFICIAL-SITE-OF-THE-RB-GROUP-B5-THEY-HAVE-293838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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