- Report: #561173
Report - Rebuttal - Arbitrate
Complaint Review: DIRECT ENERGY
DIRECT ENERGYbarrie, Ontario United States of America
DIRECT ENERGY Scammers, Liars, fraudulent barrie, Ontario
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I hate to burden you with this but there is a growing problem in the city of barrie and I feel that I need some help.
I was told by direct energy that my fixed rate is higher now and can't be lowered unless I sign a new contract. I wasn't going to do that because I was already 2 yrs in on this one.
When I wanted to cancel they said they could once they received the 1600.00 needed to pay for the full amount of the contract it would take 2 billing cycles to confirm it.
For some reason I feel that this is a bunch of crap. I said to cancel my contract and bill me, they say no they can't cancell until they receive this payment.
Am I wrong to believe that this is entrapment.
As stated below, after some research I found out that the whole thing was a lie from the get go.
Well, after some research, even if he was telling the truth he was still lying because the Government of Canada states that ONLY the power companies and gas companies them selves can charge the lowest rate. YOU AREN'T EVEN ALLOWED TO CHARGE ME THE LOWER RATE!
This report was posted on Ripoff Report on 01/28/2010 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/DIRECT-ENERGY/barrie-Ontario-/DIRECT-ENERGY-Scammers-Liars-fraudulent-barrie-Ontario-561173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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