- Report: #6333
Report - Rebuttal - Arbitrate
Complaint Review: DIRECT MERCHANTS BANK
DIRECT MERCHANTS BANKPO BOX 21550 Tulsa, Oklahoma U.S.A.
DIRECT MERCHANTS BANK-CREDIT CARD NAZIS
*Consumer Comment: no power bills to show
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Later I received a letter in the mail stating they would reverse any finance charges that accured during their research. When I called them I got the 4 most unintelligent, imcompetent customer service people on earth. They couldn't answer my questions and did not display any common sense. When I finally got to speak with someone about my finance charges they told my I had to send in a copy of my driver's license, a copy of my social security card and a copy of my phone bill to prove who I was.
That was the most outrageous thing I have ever heard of. It is an evasion of privacy and totally unecessary. After that I just closed my account. This company is nothing more than a scam and should be closed down.
This report was posted on Ripoff Report on 08/24/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/DIRECT-MERCHANTS-BANK/Tulsa-Oklahoma-71421-1550/DIRECT-MERCHANTS-BANK-CREDIT-CARD-NAZIS-6333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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