• Report: #874940

Complaint Review: DIRECT TV

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  • Submitted: Fri, April 27, 2012
  • Updated: Sun, July 01, 2012

  • Reported By: Ken — Sun Lakes Arizona United States of America
Internet United States of America

DIRECT TV CenturyLink DIRECT TV - CenturyLink Bundle Pricing . . . NOT Internet, Internet

*Consumer Comment: How long are you into the contract?

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Be forewarned:  If you are looking for a bundled package from DIRECT TV and CenturyLink, get an itemized recurring and
non-recurring quote, how long those prices are good for and what will the pricing change to when the special runs out.

Centurylink Internet and DIRECT-Satelitte TV bundle is advertised as starting  as low as $29.99/mo. for 12 months after rebate with 24-mo agreement.

Individually CenturyLink advertises an Internet pacage for $19.95 per month for a  minimum of five years, while DIRECT TV advertises a special for 140 Digital Channels for twelve months $29.99 per month.  If these two advertised offers
were bundled that would come to $49.94 per month.

Currently I pay to monthly bills:  CenturyLink Internet of $34.95 and DIRECT TV of $60.00, for a total of $94.95 or $45.07
dollars more than I should be paying for their advertised bundle.

When I called DIRECT TV to see about bundled subscription, they told me that they had to handle them separately, but not to worry as it would be billed as a bundled package.  When DIRECT TV transferred me to CenturyLink for imternet service, the first thinbk I told them was that I was transferred to them by DIRECT TV and was looking for the internet part of the bundle.

Everyone told me I was getting the lowest advertised bundle.  Everyone lied.  I would like to have the difference paid to me, or at the minimum have the CenturyLink Internet part of the package canceled without penalty.

This report was posted on Ripoff Report on 04/27/2012 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/DIRECT-TV/internet/DIRECT-TV-CenturyLink-DIRECT-TV-CenturyLink-Bundle-Pricing-NOT-Internet-Internet-874940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

How long are you into the contract?

AUTHOR: The Truth Hurts - (United States of America)

Are you still in the first 12 months of the contract?

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