• Report: #843835

Complaint Review: DIRECT TV

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  • Submitted: Thu, February 23, 2012
  • Updated: Thu, February 23, 2012

  • Reported By: Joana — Noth Hollywood California United States of America
DIRECT TV
P.O. BOX 6550 Internet United States of America

DIRECT TV ELLEN FILIPIAK, CEO When the person that spoke to us about Directv he told us that it was going to be for 1 year contract. Come to know that the contract was for 2 years and i was never told that and didnt sign a contract Internet

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  One night a guy from Directv came knocking to our door offering Directv. He told us that it was going to be a 1 year contract. So the contract exp. on 2/22/12 and when i called Directv they told me it a 2 year contract which that wasnt told to us by the guy that came our home.

I never sign any contract with them everything was done by phone. The last time i called Directv was 2/23/12 to cancel my service and they charged me $ 240 for cancellation and the bill that i had. They gave me the number of the dealer and when i called the guy told me that sometimes sales people lie to make the sale.

The reason why i needed to cancel it was because i lost my job and the only one working is my husband and we have to little girls and we couldn't afford to pay $90 per month. Please if anybody can help us with problem we really appreciated because is not fair to be told something and ends up to be a lie . 

This report was posted on Ripoff Report on 02/23/2012 11:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/DIRECT-TV/internet/DIRECT-TV-ELLEN-FILIPIAK-CEO-When-the-person-that-spoke-to-us-about-Directv-he-told-us-t-843835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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