Complaint Review: DIRECTV - Jackson Georgia
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- Author Not Confirmed
- DIRECTV Jackson, Georgia United States of America
- Phone: 1-888-777-2454
- Web: www.directtv.com
- Category: Satellite Companies
DIRECTV Unauthorized charges to my account! Jackson, Georgia
*Author of original report: Iraq
*Consumer Comment: With a friend like your sister....
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I remember that day I had to get on the phone and authorize a ONE TIME PAYMENT for $129.99. So the man Cory Ruduff that I spoke to at customer service told me that they would refund the money but it would take 48 hours, I got his ID # and everything.
So it is Wednesday 72 hours later I still have not received the refund, I call back and AGAIN they tell me something else, it will be 10 days (well 7 now) before they can issue my refund. I went to the bank today and they said I had to fill out some forms but it will take the 7-14 days to reverse the charges. Problem is I have $26.06 in the bank Friday my check will go into my account and then Saturday my $748.00 mortgage payment will automatically (try) to draft out of my account. These people don't realize that my this $700 is going to make ALL of my bills late and cause my bank to be overdrafted, My mortgage company is not the same as my bank account so the mortgage company does not care about my excuse, nor does the power company, water company, att for my cell and internet... I do NOT know what to do! I have four kids, and my wife just had surgery after Saturday we will not have a penny to our name for groceries, gas for me to get back and fourth to work.
This report was posted on Ripoff Report on 08/29/2012 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/jackson-georgia-/directv-unauthorized-charges-to-my-account-jackson-georgia-934160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Iraq
AUTHOR: PitaWilliams - (United States of America)
SUBMITTED: Wednesday, August 29, 2012
My sister is in Iraq.... I did not help her financially she gave me the cash I paid the bill! And NO I have not had the opportunity to ask her about it!
#1 Consumer Comment
With a friend like your sister....
AUTHOR: Ken - (USA)
SUBMITTED: Wednesday, August 29, 2012
you sure don't need any enemies.
Sounds like she failed to pay her account or cancelled early and incurred an early penalty charge.
You might consider NOT helping her financially in a way that can come back and bite you.
What did she say when you asked her "what's up?"....You did ask, right?
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