• Report: #1049511

Complaint Review: DISCOUNT GOLD BROKERS

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  • Submitted: Thu, May 09, 2013
  • Updated: Thu, May 09, 2013

  • Reported By: Kenneth — Wixom Michigan
DISCOUNT GOLD BROKERS
14724 VENTURA BLVD SHERMAN OAKS, California USA

DISCOUNT GOLD BROKERS Ordered 118 American Silver Eagles on 04/02/2013. Did not receive coins. Nothing but excuses. SHERMAN OAKS California

*Consumer Comment: Attention Discount Gold Broker Customers

*Author of original report: 118 Coins were Received

*Author of original report: Coins received on 05 /13/2013

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Ordered 118 American Silver Eagles on 04/02/2013. Have not received delivery. Nothing but lame excuses,  delays, and put offs from owner Mike Berman. Shipping department not accepting calls any more. Talked once to someone named Anna Lee who no longer answers the phone. Recorded message only. Calls never returned. Intend to cal Sherman Oaks police department, District Attorney and FBI (interstate commerce), and report to FCC Internet fraud.


This report was posted on Ripoff Report on 05/09/2013 02:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/DISCOUNT-GOLD-BROKERS/SHERMAN-OAKS-California-91403/DISCOUNT-GOLD-BROKERS-Ordered-118-American-Silver-Eagles-on-04022013-Did-not-receive-1049511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Attention Discount Gold Broker Customers

AUTHOR: fraud Investigator - ()

Hi Discount Gold Brokers Customers

 

I dug further and discovered that we have recently issued an enforcement action against Discount Gold Brokers, Inc., on April 15 of last year. The “Desist & Refrain” order prohibits further sale of commodities to California customers. Please feel free to advertise the order against the company as you see fit. You may reproduce the actual order or provide the link to our website where it is posted: dbo.ca.gov/ENF/pdf/2013/DiscountGoldBrokers_dr.pdf.

 

As for current customers with grievances, the best advice I can give is for individuals to file a complaint with the California Department of Business Oversight so that we can further our official investigation into the company. Our complaints page is at dbo.ca.gov/Consumers/consumer_services.asp.

 

Complaints may also be filed online and the process to do so begins at this page:dbo.secureprtportal.com/pages/dfi_ecomplaint.aspx.

 

 

As stated on the webpages above, this is our philosophy regarding complaints:

 

The California Department of Business Oversight encourages the public to submit complaints if it is believed that a licensee of the Department is acting in violation of state law or has acted improperly. Complaints are also encouraged regarding any company or person that may be conducting unlicensed activity that is within the Department’s jurisdiction. The Department evaluates and reviews complaints for alleged violations of the laws we administer and take appropriate action as authorized under the law.

 

 

You may provide any or all of this information as you see fit.

 

Thanks,

ML

 

Mark Leyes

Director of Communications

Department of Business Oversight

1515 K Street, #200

Sacramento, CA 95814-4052

(916) 322-7180

Mark.Leyes@dbo.ca.gov

www.dbo.ca.gov

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#2 Author of original report

118 Coins were Received

AUTHOR: Kenneth - ()

I received the 118 Silver Eagles 28 days after oredering. 

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#3 Author of original report

Coins received on 05 /13/2013

AUTHOR: Kenneth - ()

 Was told by MIke Berman on 05/10/13, that coins wqould be shipped. They were and were received on 05/13/13

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