- Report: #517869
Report - Rebuttal - Arbitrate
Complaint Review: DISCOVER CARD
DISCOVER CARDPost Office Box Salt Lake City, Utah United States of America
DISCOVER CARD Discover Card Financial Services Unauthorized Protection Plan Charges Salt Lake City, Utah
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Discover Card ripped me off by charging my credit card with unauthorized billings for a "protection plan" that waives payments due should a person become injured, ill, or unemployed. I told the telemarketer that I was not interested in the plan. Inspite of my refusal, Discover Card activated the plan!! It was 7 months and $1,700 later when I realized the charges.
I disputed the charges and Discover Card came back with a rebuttle that their voice recording of my conversation indicated that I authorized the plan of which I know I did not. I told them I wanted to hear the recording. They told me that I had to pay a "data storage" affiliate to retrieve the recording which was $100 or so. I was exasperated!!
If there is a class action in existence, I sure would like to be a part of it!!!
This report was posted on Ripoff Report on 10/31/2009 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/DISCOVER-CARD/Salt-Lake-City-Utah-/DISCOVER-CARD-Discover-Card-Financial-Services-Unauthorized-Protection-Plan-Charges-Salt-L-517869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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