- Report: #610549
Report - Rebuttal - Arbitrate
Complaint Review: DISCOVER CARD
DISCOVER CARDSalt Lake City, Utah United States of America
DISCOVER CARD, DON'T COUNT ON CONSUMER PROTECTION FROM THIS COMPANY!! AND DON'T COUNT ON REWARDS!! Salt Lake City, Utah
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I cited several law references concerning unusual practices resulting in consumer confusion, which is what dermatage is doing. Discover basically said, TOUGH LUCK .. PAY UP!! So, I told them there was no use in me having a separate credit card that wouldn't protect me against fraud and I told them cancel my account. When I got the statement from them, it did have the fraudulent $90 charge I had disputed. I went ahead and deducted the rewards $$ I had accumulated from the amount and paid the bill off in full. AH-HA!! I was informed by Discover that, when my account was closed, my rewards were deleted!! INTERESTING, eh?? I said the charge I was paying for was made before the account was requested to be closed and the rewards had been accumulated prior to closure request. TOUGH. No doubt Discover will report me to the credit bureaus as a bad risk. I think they are more upset because I always paid my account off in full and never paid them any interest. STAY AWAY FROM DISCOVER CARD!!! The credit card companies are the new "favored sons" of the bail outs, etc., and they are totally abusing their customers!! I will probably not obtain another credit card since the turnaround time has shortened to about 15-20 days. The companies are attempting to force "customers" to pay via the internet. Forget that!!
This report was posted on Ripoff Report on 06/04/2010 10:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/DISCOVER-CARD/Salt-Lake-City-Utah-84130/DISCOVER-CARD-DONT-COUNT-ON-CONSUMER-PROTECTION-FROM-THIS-COMPANY-AND-DONT-COUNT-ON-610549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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