• Report: #974392

Complaint Review: DISH NETWORK

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  • Submitted: Tue, November 27, 2012
  • Updated: Tue, February 12, 2013

  • Reported By: Carole — wayland Michigan United States of America
DISH NETWORK
Internet United States of America

DISH NETWORK Dish refuses to acknowledge payment I made and even after I PROVED the check was CASHED by them! Internet

*UPDATE Employee: Payment

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Dish refuses to acknowledge my payment even after I have PROVEN the check was CASHED by them!

I advise ANYONE who has Dish to watch your bill VERY closely and keep track of EVERY transaction you have with them! They are trying to tell me I missed a payment and when I PAID to get the cancelled check from the bank and PAID to FAX it to them to PROVE it had been cashed they are still telling me I have to RE-SEND the copy of the check because THEY don't have the copy I sent. THEY dropped the ball BIG TIME on this and now it is costing me MORE money to fix their ERROR! I am disconnecting my Dish and I will NEVER use them again! This is the poorest of poor customer service!

This report was posted on Ripoff Report on 11/27/2012 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/DISH-NETWORK/internet/DISH-NETWORK-Dish-refuses-to-acknowledge-payment-I-made-and-even-after-I-PROVED-the-check-974392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Payment

AUTHOR: BeckiB@Dish - (USA)

Carole, I am sorry that this happened to you. Please send me an email at becki.barned@dish.com so that I can look into what happened and help you correct this. Thank you!

Becki Barned
DISH Internet Response Team
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