This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I signed up for DISH when I moved to a new residence a bout a month and a half ago. At that time I had read that AMC and DISH were having a dispute and DISH might drop the MC channels. I brought up this concern when I called to inquire about signing up and the DISH representative GUARANTEED me, repeatedly that I had nothing to worry about and that it would absolutely never happen. I told him that I would only sign up for DISH based upon his promise that the AMC channels would remain. (About half the shows I watch are on AMC). He again promised me that the AMC channels would absolutely not be dropped. Based on that (fraudulent) assertion I signed up. Now, only a little over a month later, learn that AMC has in fact been dropped. After two transfers, I spoke to "Advanced" customer service rep Erica Rivera and explained the situation to her and told her that I had been signed up under false pretenses and essentially the victim of FRAUD by DISH, and wanted to cancel my service but would not pay the $400 early termination fee. Her answer, in essence, was that the contract says we reserve the right to make programming changes, so tough darts. I attempted to explain that any contract based on false pretenses, as this one clearly was (which none of the 3 customer service reps I spoke to even attempted to deny) is null and void. Now apparently I will have to have a legal battle with DISH because they intentionally defrauded me when they signed me up and want to charge me 400 dollars to correct the situation THEY caused. What an appalling way to treat your customers. Wasn't a big fan of Direct TV due to their prices, but they never defrauded me...
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.